The purpose of Quality Assurance is to implement policies and procedures that limit the introduction of variation and error into service delivery. Standards and requirements must be set and data collected and evaluated to “assure” that the expected results are being produced. QA allows you to deliver internal benefits to the company and workforce and external benefits to the customer and community.
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To view the licensing requirements for first time applicants click here.
Steps for Obtaining a Grenada Tourism Authority (GTA) Licence:
Steps for Obtaining Certification:
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